This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bruster's Real Ice Cream
- Ice Cream & Frozen Yogurt
- Norcross, GA
About this business
Bruster's Real Ice Cream is made the old-fashioned way, with slow kettle processing designed specifically to create the Bruster's flavor, starting with a proprietary homestyle mix delivered fresh from its dairy to each store. It's a process that simply makes Bruster's A Scoop Above The Rest. Our large variety of premium flavors and artisan desserts are made right in the store where they are served, including crunchy handmade waffle cones, customized sundaes, candy-filled blasts and thick milkshakes. Bruster's also offers cus... read more
Location details
1590 Indian Trail Lilburn Rd NW, Norcross, GA, 30093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I really wish I could leave a good review but only one of the girls who attended us was super nice and helpful through the window when we first ordered since we were going to eat it there after this we went to order through drive threw as it was to go and the girl that took our order was rude and acted like she didn’t want to work couldn’t even get our order right through the drive-thru after we repeatedly said pint size to she gave us a kids size. What are we supposed to do with a kid size scoop of Icecream? It’s so ridicul... read more
I don’t know if the people here are hired by children but they can never seem to get it right. Multiple visits and it’s filled with bad attitudes and wrong orders. I gave it multiple chances and I’ll never go back. I see why their foot traffic is slow.
I don’t like leaving negative reviews at all, but I have been to this location multiple times within the past year and I can confidently say that I have never had a good experience with the staff there. I’m not sure if they are not properly trained, or maybe management is just poor, but the staff have a hard time comprehending drive thru orders. I visited today around 7:30 pm and the girl at the window had a hard time understanding or comprehending what I ordered (a deconstructed sundae), I was over charged because she didn’... read more
Two experiences here. Both good. Love the ice cream. Good staff.
I’ve been to this location several times, usually the service is very well, but today it wasn’t. A old redhead lady with glasses has the worst attitude. Another customer was in front of me and she provided a sample on a red spoon. I asked for a sample and she gave it to me on the tiny, white spoon. It’s evident she doesn’t like her job, but that’s not an excuse for her behavior and bad attitude. The way she stares at people and the way she talks is just so rude. No “thank you” and she slams the window door. I highly suggest ... read more
Frequently asked questions about Bruster's Real Ice Cream
How is Bruster's Real Ice Cream rated?
Bruster's Real Ice Cream has a 3.9 star rating with 428 reviews.
When is Bruster's Real Ice Cream open?
Bruster's Real Ice Cream is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com