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Bruegger's Bagels
- Bagels
- Cleveland, OH
About this business
Location details
Main Terminal Food Court, 5300 Riverside Dr, Cleveland, OH 44135, 5300 Riverside Dr, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:30 a.m. to 6:30 p.m. | |
| Tue | 3:30 a.m. to 6:30 p.m. | |
| Wed | 3:30 a.m. to 6:30 p.m. | |
| Thu | 3:30 a.m. to 6:30 p.m. | |
| Fri | 3:30 a.m. to 6:30 p.m. | |
| Sat | 3:30 a.m. to 6:30 p.m. | |
| Sun | 3:30 a.m. to 6:30 p.m. |
Lady came across as fairly rude - came to order at the counter and she refused to ring it up my drink or food initially because I hadn't told my sandwich order to the guy making sandwiches. Then she went into the back room. Everyone has a bad day every so often - just tired of bad service and employees without initiative
Everything was great- the employees were helpful & patient, great service, kind communication, and speedy. Food was hot, made to order, and delicious.
Really poor service at this location. They’re not able to make a coffee properly. The bagels were dry, but decent. We asked for a vanilla cappuccino, and they gave us a bitter, tasteless cappuccino. Lot of argument if the vanilla shot was put in or not. Could have just added a vanilla shot to make a customer happy.
Horrible customer service. I was the only one in line and was not acknowledged at the Order Here sign. I went to the register and was told I had to go back to the line workers. They finally took my order but made some ill timed jokes as I just wanted to get my food and move on. The signage was different than what the staff was telling everyone and they were just overall rude. I usually don’t leave bad reviews and acknowledge food service at an airport is difficult but would expect better service
The service and the food were 5 ⭐️ without a doubt! I’d never been to Bruegger’s Bagels but this visit just made it a go to! I had an egg, sausage and cheese bagel with honey walnut cream cheese. It was made to order and the employees were amazing helping me decide on what I wanted! Definitely will return in this airport and when I see other locations!!
Frequently asked questions about Bruegger's Bagels
How is Bruegger's Bagels rated?
Bruegger's Bagels has a 2.6 star rating with 299 reviews.
When is Bruegger's Bagels open?
Bruegger's Bagels is open now. It will close at 6:30 p.m.
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