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Brown's Auto Service & Towing
- Auto Repair
- Buffalo, NY
About this business
Location details
899 Kenmore Ave, Buffalo, NY, 14223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Insurance called for a tow, these guys accepted and never showed up, waited a whole hour and a half just for them to not reach out or answer their phone from my provider to see what was going on. They even said they were on site through the link but was nowhere near my car. They then canceled with this tow and had to call another. Do not recommend if you're in a bind! Had my insurance make sure to never use them again!
Honestly, surprised by the negative reviews as all my interactions have been consistently positive. Found them by chance as the tow truck driver recommended them. In the past five years or so, I've found them to give an honest assessment, and perform reliable work. I actually go out of my area to get vehicle work done here. Never any unnecessary work to pad the bill. Good folks who deserve a positive shout out. Thanks!
Needed a tow, gave me a good price from Main & Bailey all the way to the border of W.Seneca. Told it would be a 2hr wait… they were there w/in 30 min. Although we had already left they searched the lot, found my vehicle & loaded her up to bring her home! Seamless delivery. Highly recommend!!!
Towed my vehicle, a new Mercedes model, and I tried to get there insurance as they damaged the front end, suspension, and alignment. Lady became so aggregated when politely asked for insurance information as well as contact information that police had to be called on. Was told to bring it to court, so will now have to deal with this issue due to there negligence and inability to be accountable for it. Also seemed to have damaged the front of my friends vehicle as well.
Just had my car towed. I was told they would be there in 15 min and they were there in 15 min. Driver was super friendly. No complaints.
Frequently asked questions about Brown's Auto Service & Towing
How is Brown's Auto Service & Towing rated?
Brown's Auto Service & Towing has a 3.8 star rating with 248 reviews.
When is Brown's Auto Service & Towing open?
Brown's Auto Service & Towing is closed now. It will open tomorrow at 8:00 a.m.
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