Brownlee Jewelers

R C. 

on Yellow Pages

9 years ago

Scam artists. Told me my jewelry was worth $100 and horrible quality when it appraised at multiple reputable jewelersfor over $10k. 

Michael S. 

on Yellow Pages

9 years ago

Add me to the list of those whowill not go to the Huntersville location because of less than best customer service . The sales rep who was attendind to us a did a great job was upstaged by an arrogant , loud mouthed mgr who was rude and continued to raise his voice . Finished with what we started but will not encourage anyone to visit this location . 

jojoba37 

on Yellow Pages

12 years ago

Absolutely terrible! I will never step inside this store or any brownlee store again. The owner or manager in this store is rude, arrogant and ignorant. I took a piece of jewelry to be repaired and when I questioned the value they put on it for insurance purposes this guy steps in and actually told the assistant that it was worth even less!!!! Now I'm no expert but I have had this piece appraised in two much higher class jewelers before for more than twice what this guy was appraising it for. He obviously doesn't know what h... read more

badeggz 

on Yellow Pages

15 years ago

I took a set of rings to the Huntersville location to be sized. The Jeweler--would NOT listen to want I wanted, butted in when I was talking to a new female employee--she actually had great listening skills! Anyway--his "macho, I'm a jeweler, you have no idea about anything" attitude took over and of course, my rings came back WRONG!. So I go to pick them up again, after they were promised, and they weren't ready. The owner Mr. Rosseau was in and said--sure--I'll personally see to it! So a day late and dollar short I go to g... read more