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Brown Boys Roofing
- Home & Garden
- Bentonville, AR
About this business
Brown Boy's Roofing is the best roofing company in the Bentonville and Northeast Arkansas area. We are family owned, with more than 20 years of experience in roofing repairs, roof replacement and installation, along with solar installation and gutter services. Experience premium craftsmanship, great customer service, and the Brown Boys’ 100% customer satisfaction guarantee with us today!
Location details
12087 Key West Salvage Rd, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We're very satisfied with the whole process of getting a new roof with Brown Boys roofing. We strongly recommend this company. Shout out to these employees: Brad G, Cameron, Mendez crew, Tony and Justin.
Business response:
<p>Thank you for taking the time to come to the BBB website to leave us a review.</p> <p>I appreciate it!</p>
We had a leak in the ceiling of or back bedroom we called the Brown Boys roofing .the representative came out checked the roof then went up in the attic took picture .He took the time to show us were the leak was .He went back up on the roof and tarped the vent about 3 days later a sale person came out . He went up on the roof to check out. He said the roof was okay just around the vent was the bad .Then about 3 to4 day later they called and sent a worker out to fix it .We are very happy with the work and the personal this ... read more
"Brother" Jonathan and "Brother" Will need to re-allocate part of their large advertising budget toward communication and customer service. I first contacted Brown Boys Roofing after hearing one of their ads on the radio. I had built a shed, had all the pieces and parts since I was DIY-ing it, and found myself out of my skill level to put the roof paper and shingles on since it was 20' off the ground at its peak (gambrel/barn style). I called the Brothers in early 2021 to come take a look at my shed. While they were there,... read more
Business response:
This is true. Mr. Foster did not get the best experience with us. I never went to his home, however my youngest brother Jonathan did. We did give him a contact for someone who could help with the project. I have no idea why Elmer did not contact Mr. Foster. We did reach out to Elmer on his behalf and shared our photos with him. We were only trying to help Mr. Foster with a project we chose not to do. I was unable to find any quotes for Mr. Foster in our system. I'm not saying we didn't give him one, but I was unable to find ... read more
I built my house in 2006 and Brown boys did a fantastic job. no complaints. Now 15 years later I have extensive hail damage and I have chosen Brown Boys to do it. I trust them and give them a 5 star rating. Good company Good work. great quality.
these guys suck. hired them and was told 6 to 8 weeks to install. 12 weeks later and shingles were delivered and are still on my roof waiting to be installed. called and said they were to be out next day but never showed.
Business response:
Mr. Schafer, After reviewing the info on your project this is what I have found: It did take a lot longer than usual to get materials to your home. This is due to supply delays from the manufacturer due to COVID-19 having to shut down the plant. I wish we could control that but unfortunately we couldn't. After looking at our call logs I saw you called and spoke with one of our CSR's on Wednesday the 16th. And I also have photos date stamped of the install team on your roof the afternoon of Thursday the 17th. I guess I am... read more
Never seen a company charge for an estimate, but Brown boys does. No wonder they have to run ads constantly. WEAK.
Business response:
Actually we don’t charge for estimates... we have a service call for our service (repair) work... I’m sorry for the misunderstanding.
Brown Brothers Roofing was recommended by a friend and neighbor, who had used them about 5 years ago. All the homes in our area needed roof replacements, because of a severe hail storm. Their team helped us select the appropriate roof replacement and even identified errors in the itemized list from our insurance appraiser. The appraiser miscounted the number of roof vents and our high profile roof cap. Brown's included these corrections in their contract and helped us recover the cost from insurance. Every person who worked ... read more
Brown Brothers Roofing was recommended by a friend and neighbor, who had used them about 5 years ago. All the homes in our area needed roof replacements, because of a severe hail storm. Their team helped us select the appropriate roof replacement and even identified errors in the itemized list from our insurance appraiser. The appraiser miscounted the number of roof vents and our high profile roof cap. Brown's included these corrections in their contract and helped us recover the cost from insurance. Every person who worked ... read more
Recommendedthese guys did a gutter job on two houses for us.man you talk about a perfect job .couldn't ask for better
Frequently asked questions about Brown Boys Roofing
How is Brown Boys Roofing rated?
Brown Boys Roofing has a 4.9 star rating with 888 reviews.
When is Brown Boys Roofing open?
Brown Boys Roofing is closed now. It will open at 8:00 a.m.
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