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Brown Automotive Group
- Auto Repair
- Fairfax, VA
About this business
Location details
12500 Fair Lakes Cir, Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will start by saying that I was looking for a new used car. I contacted the dealership, and got a response quickly. I had been in communication with Maiya for several days about 2 SUV’s I wanted to look at. I had my heart set on the one, but saw a back up just in case. I made an appointment for Saturday. I even confirmed that the financing was set, filled everything out, so it would be quicker. After I drove an hour to get there, I was handed off to another salesperson, and after being told he was getting the keys, he came... read more
1. Struggling with battery issue. Replacement new battery died in three weeks. Car was allegedly tested and certified for no vampire leaks in under thirteen minutes. 2. Got a loaner. Tank was less than half full. Drove twenty miles. Dealer said it was returned quarter tank. This is a Sonata with a 16 gallon tank capacity. A range of 26 miles implies 52 miles driven. I drove twenty. They tried to tell me I had burned through so much gas and wanted to charge me $20. 3. Asked for a software update to be performed. It wasn’t don... read more
Safford Brown Hyundai Fairfax and Salesman Donnie ….THE BEST!
Although I didn’t buy a vehicle, the customer service was absolutely amazing. I was called and treated like royalty by this amazing group of people
As for the Sterling branch - Unreal. Committed to buying a Lexus 2020 UV for $35,790 with Mohamed and his boss Hank. They both sent me the price quote and stated although it was a Friday , they were raising the price for the weekend but not to worry- because they honor their commitments. Went through financing this morning (my credit was 840 last week) and was waiting for a call back - got a call back from Mohamed who said ‘uh , so corporate said the price was too low and we need like 3k more.’ You ever heard of anything lik... read more
Frequently asked questions about Brown Automotive Group
How is Brown Automotive Group rated?
Brown Automotive Group has a 3.8 star rating with 51 reviews.
When is Brown Automotive Group open?
Brown Automotive Group is open now. It will close at 5:00 p.m.
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