Browista Beauty & Academy

Jade Bernard 

on Google

2 years ago

I can’t get in contact with anyone through email, text, nor phone. I never attempted the training because they had me confused with another student from another state, which made me uncomfortable. I have been reaching out periodically to have no real response on when they will send me my refund. They told me to go through my bank. My bank can’t do anything since my money was successfully deposited into their account. Please send me back my money, this is going on 4 weeks now. July 17th- They still haven't issued my refund. T... read more

eleanor Balash 

on Google

2 years ago

Horrific experience!!! Because of poor communication from Dee’s assistant I am here for an appointment and Dee is not. No one will call me and they expect me to reschedule the appointment after taking time off of work and making arrangements for my mom to be cared for. I expect a refund of my deposit immediately and will not be back. No one will call me, they only communicate via email. Customer is not something that has been delivered!!! Unsatisfied customer. Consumer beware and schedule at your own risk!!!!! Eleanor 

Cheyli Solorzano 

on Google

2 years ago

Dee has got great talent when it comes to brows, but If I could share zero stars I would. Dee and her team have some of the worst customer service I have ever experienced. Dee and her team were unprofessional, and unapologetic when messing up scheduling and have zero empathy for her clients that drive 45+mins for service. First off, I was scheduled to come in on a weekday as she can only make it in on my break, and no one showed, complete mess up on the books. Door closed, lights off, all with a confirmed appointment. Over a... read more

Adrianne Vidal 

on Google

3 years ago

I'm soooo happy with my new brows!!! Thank you so much Dee. I love them. ❤️