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Brookvale Practice
- Healthcare
- Palacefields, Runcorn
About this business
Location details
Hospital Way, Palacefields, Runcorn, WA7 2UT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
3-weeks ago i ordered a repeat prescription for my mother using the patient access system. I regularly kept checking the the patient access system for a status update, to see the repeat prescription was awaiting authorisation by a GP. I've also called the GP reception to find if there was some problem, only to be told the prescrption was awaiting GP authorisation. As my mother has a serious health problem at the moment i called the GP reception to get an emergency appointment. I was told they cant make these appointments ove... read more
3-weeks ago i ordered a repeat prescription for my mother using the patient access system. I regularly kept checking the the patient access system for a status update, to see the repeat prescription was awaiting authorisation by a GP. I've also called the GP reception to find if there was some problem, only to be told the prescrption was awaiting GP authorisation. As my mother has a serious health problem at the moment i called the GP reception to get an emergency appointment. I was told they cant make these appointments ove... read more
Awful practice, badly run, worst service I've ever encountered on the NHS, impossible to get an appointment they even refuse to see seriously ill children and babies. Pathetic protocols that will seriously harm patients. You're not even allowed to call them for an appointment and they refuse to book appointments past the week you are calling in and will tell you to their online contact form again the next week ( which is only open between 7am and 10am, after that you are screwed and forced to attend a hospital) and then agai... read more
Totally useless place it's better to just go Aand E where you will be treated same day.
Utterly useless GP practice. I've been trying to get assistance for over a year regarding medication I need, only to be fobbed off. When I was finally able to get Dr Moorcroft to recommend something to help, I was told by a nurse it couldn't be prescribed. The practice seem determined to keep putting my health, as a diabetic and transplant patient, at risk. They further compound the health risk that they pose to the public by making it extremely hard for you to speak to anyone with authority, let alone get an appointment. Ge... read more
Frequently asked questions about Brookvale Practice
How is Brookvale Practice rated?
Brookvale Practice has a 2.3 star rating with 47 reviews.
When is Brookvale Practice open?
Brookvale Practice is open now. It will close at 6:30 p.m.
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