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Brookstone Haven Residential Care
- Assisted Living Facilities
- Randleman, NC
About this business
Location details
501 Pointe S Dr, Randleman, NC, 27317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently called this facility to get information, and unfortunately the first person I spoke with was extremely rude. They didn’t try to help me with my questions or provide any guidance, which left me very disappointed. Based on this interaction, I would not feel comfortable bringing my people here to live. Respect and courtesy should be a priority, especially in a care setting, and that was not what I experienced.
The place has bed bugs and roaches
My brother has lived at this facility for ten years. They are now part of his family and ours. I am a nurse and have a caregiver who takes my brother out weekly. Together, we recognize the care and concern the staff offers my brother. He has significant health issues. His primary MD states without my brother being in a place where he gets medication and monitoring regularly as well as socialization, he is not sure my brother would be thriving. The director and staff have always been attentive to any need expressed.
Brookstone Haven is awesome. Most important is that Penny, the director, and all of the staff are caring and compassionate. When problems arise, there is always someone to help solve them. My son calls me every day and tells me how grateful he is to be living there. He frequently asks to be reassured that he will be able to stay for the rest of his life.
The staff and patients are amazing. Everyone communicates well and all pitch in to help out!!!
Frequently asked questions about Brookstone Haven Residential Care
How is Brookstone Haven Residential Care rated?
Brookstone Haven Residential Care has a 2.7 star rating with 14 reviews.
When is Brookstone Haven Residential Care open?
Brookstone Haven Residential Care is open now. It will close at 6:00 p.m.
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