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Brookside Rehabilitation & Healthcare Center

3.4

About this business

Brookside is an 81-room one level care center with a comforting, family-oriented approach to caregiving. Short and long term residents are greeted daily with smiles from caregivers who possess a genuine sense of compassion. Every move and decision is made with our resident's best interest in mind, and every day is an opportunity to experience happiness -- for those who give it, and those who receive it. As one big family and, now, part of the Marquis family of Health Services, Brookside caregivers are committed to providing ... read more

Location details

11 Pontiac Ave, Webster, MA, 01570, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.421 reviews
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Sharon Parsonage's profile image
Sharon Parsonage 
on Google
7 months ago

Absolutely nothing except I partially learned to stand. Basically, they left me in bed on my own without any physical therapy. They even had me eat in my room without going to the dining room wouldn’t go back there if you paid me. 

Brian Messier's profile image
Brian Messier 
on Google
8 months ago
Michelle Haynes's profile image
Michelle Haynes 
on Google
9 months ago

Deppressing dark place the CNA's do not open blinds,rooms r dark smells like urine fecius patients don't get walked there's 2corridors up/down patients walk a man who lives there just wanted to go get fresh air with a CNa they told him no how would they like to be in there caged in the CNA's r wonderful some nurses have a bad attitude they shouldn't be working in a nursing home so sad heard a lot bad stuff chairs /table out side run down old doesn't the administrator or director see this why haven't they got grants windows a... read more

Julianne T.'s profile image
Julianne T. 
on Google
a year ago

I would not board my dog here for a weekend never mind a family member. During the process of touring different facilities for my mother’s hospice care, this one was by far the worst. Such a dark depressing atmosphere, the outside even looked awful and looked like no one was ever even taken outside of the building, inside smelt bad, water marks on the ceiling. While waiting for the admin to come get me for the tour I heard staff swearing to each other, SO unprofessional and trashy. The bed they had available was a cot in a r... read more

Andrea Remy (Andre'Yah)'s profile image
Andrea Remy (Andre'Yah) 
on Google
a year ago

My ex-husband stayed there following a stroke, and I can literally count on one hand the nice nurses there that attended to him. I can probably name the staff personally who went above and beyond in his care and for that I will be eternally grateful to them. Other than that, I have nothing positive to say about Brookside. One of the PT there was next to impossible to understand her and as such my ex husband wasn't able to get the PT he needed when he needed it. He basically went there being able to walk with a quad cane or h... read more

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Frequently asked questions about Brookside Rehabilitation & Healthcare Center

How is Brookside Rehabilitation & Healthcare Center rated?

Brookside Rehabilitation & Healthcare Center has a 3.4 star rating with 21 reviews. 

When is Brookside Rehabilitation & Healthcare Center open?

Brookside Rehabilitation & Healthcare Center is open now. It will close tomorrow at 12:00 a.m.  

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