Brookside Health Centre

Angel 

on Google

2 months ago

Put an urgent e consultation through this morning regarding my mental health. Some of my answers raised red flags and im in middle of a crisis with no support so having to go to drs to get help. Yet...absolutely no one has called 10 hour later. If I didn't have friends to help me calm down today I would've been dead already. Thanks for being useless when it comes to helping and supporting mental health. 

Steve Smith 

on Google

5 months ago

We have been with the practice approaching four years and are very appreciative of the care and service we have received from all areas throughout the practice, we cannot fault the service we have received. 

Sandy Alexander 

on Google

6 months ago

Good- some staff are excellent, punctual, friendly, professional and try their best; great location but parking for your health appointment is charged and expensive; nice facilities. Needs improvement- poor leadership; inconsistent service: one deliberately unhelpful staff member uses passive aggressive tactics to avoid work/keep patients away; lack of follow-up with timely health services, following diagnoses; poor internal communications for follow-up, with no accountability for lack of follow-up; and questionable training... read more

Lh100lh Howarth 

on Google

6 months ago

So far a argumentative receptionist. That was socialpathic to my needs. Telling me what they cannot do over what they can do. I have not even met my doctor yet because I don't want to attend a doctors where the receptionist pushes people's buttons in person and or over the phone 

Jade 

on Google

9 months ago

Terrible service from the receptionist. Tried to query to book a blood test that the hospital told me to do with the GP and had the receptionist moaning on the phone about the hospital. I have a lifelong illness that I’ve been trying to get treatment for years. I’ve never dealt with such rude, insensitive, unprofessional and inappropriate individuals.