Brooklyn Pointe Assisted Living & Memory Care

James 

on Google

4 weeks ago

Beware! This place has no right to be treating these people this way. They neglect their residents, they lie to you so much when trying to move in about things they provide and how our family member will be happy here which is a total lie. The few people I have spoken with are miserable and wanna get out but the management con their families into them staying. I have seen neglect first hand with the upstairs smelling like weed, the aids sitting around ignoring their residents, management always gone, activities is basically ... read more

Bill and Karen’s Excellent Adventure 

on Google

6 months ago

Sadly, this place ripped us off for $85. We are musicians and they hired us to play a 1 hour concert. This was On May 24, 2024. They never paid the invoice. I’ve sent several reminders and left several voicemails for their manager Sara. No return calls or contacts. I even called their parent company and was assured their team would respond with answers. I never heard from them either. We offer affordable entertainment to senior citizens all over the country and have never had an Assisted Living facility just blatantly rip us... read more

Noreen Roth 

on Google

6 months ago

The facility is very nice and spacious. We like most everything about it, but the rooms in the memory care area are rather small, and don’t really have a homey feel to them. They’re just a square room with an entry hallway where the bathroom is. There wouldn't be any room for her loveseat, her little table and chairs, or mini-fridge after putting her single bed in the room. We could probably get her dresser and her lift-chair and a small table in there, but that’s all I think. That was pretty much the only real negative thin... read more

kirsten1823 

on Google

8 months ago

When we decided it was time for Mom to move into assisted living my sister and I were scared, sad and didn't know where to start. We went to a few places and as soon as we walked into Brooklyn Pointe and met the director Danielle I felt at ease immediately. Danielle understood everything we were going through and even came to visit Mom at her apartment prior to moving in to answer any questions or fears we had. Danielle is one of the kindest people I have ever met. As this is new for my sister and I, we have questions (a lot... read more

R. Kevin Folger 

on Google

9 months ago

When my Mother needed more help than our family could provide, we moved her to Brooklyn Pointe. From the beginning, we were impressed with the friendly staff, the cleanliness of the building, the quality of care provided by the nursing staff and aides, and the overall feel of being in a quality home. My Mother passed away at this facility, and we could not ask for more care and compassion than we received from the staff.