Brooklyn Kayak Company

Samuel K. 

on Birdeye

2 years ago

I would love to be positive here....I purchased a Kayak in March 2021. Still no Kayak and now it is almost August 2021. I am always polite and respecful on the phone, but now the company will not even return my calls. I would not do business with this company.  

Matt S. 

on Birdeye

2 years ago

First, the customer service has been outstanding! Second, the product themselves have been just as great. I got almost immediate responses when I had questions about shipping and they made the whole process painless. 

Stephen H. 

on Birdeye

2 years ago

Ordered a kayak from this company and waited three months to receive and never did. I continually listened to their excuses for it not coming and at that time they blamed covid. Sadly, I had to cancel the order and went to another company who delivered my kayak within 2 weeks. Seems brooklynkayak is great at putting customers of and then blaming the customers bad atTitude for bad reviews. I still receive emails from this company although I have requested multiple times to not be harassed with their spam. My opinion: ... read more

Courtney L. 

on Birdeye

3 years ago

Fantastic products and the customer support is amazing. Their response time to emails and phone calls is great. We plan on ordering from them again. Absolutely recommend Brooklyn Kayak Company.