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Brookdale Western Hills

4.0

About this business

Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency. We're here to help you through the uncertainty of what's next and provide assistance during the journey. 

Location details

3902 W Adams Ave, Temple, TX, 76504, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.029 reviews
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Lucy Frost's profile image
Lucy Frost 
recommend  Recommended
4 years ago

My dad's been there since early Feb. So far, we feel his care has been good, he enjoys the food, and his apt is kept clean. I've spoken with a number of residents there and they all seem happy. Since the Covid crisis we've not been able to visit him, which has been frustrating, but understandable. They seem to be doing all they can to keep the virus out of the facility. 

Carrie Guilliams's profile image
Carrie Guilliams 
6 years ago

My friend has lived there 5-6 years.. She says the place has gone down hill. No one can stay full time !!! The price goes up ,but care goes down!!!! I visit every wee and notice mouse droppings and her room is not clean. She is supposed to get two showers a week and her bathroom is not clean and trash is not taken. Today ,I saw a CNA not doing a thing for these peoples. We will be moving her as soon as possible!!!! 

Valerie Bolster's profile image
Valerie Bolster 
6 years ago

This place is a joke. I was hired PRN and told that when I had good attendance after 3p days I would be offered a full time position. I have been there every day scheduled. Instead of offering their already hired employees to fill the full time shift, they hired someone else and basically told me I didn't have a job. As for residents care, the associates that I worked with on days most of them were great, but 1 of the 2 are leaving. This place is very much understaffed. Also, you have a cook in the kitchen who refuses to giv... read more

Keisha Inyoface's profile image
Keisha Inyoface 
7 years ago

Terrible place to work, the staff is very rude. Pretty much all of them have nasty attitudes you may come across a few that are nice,compassionate and understanding. If you want your parents respected and well taken care of please do not send them to Brookdale Western Hills. 

Martha Garcia's profile image
Martha Garcia 
8 years ago
Sandra Sanders's profile image
Sandra Sanders 
10 years ago

Frequently asked questions about Brookdale Western Hills

How is Brookdale Western Hills rated?

Brookdale Western Hills has a 4 star rating with 29 reviews. 

When is Brookdale Western Hills open?

Brookdale Western Hills is open now. It will close tomorrow at 12:00 a.m.  

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