Brookdale West St. Paul

CNA 

on Google

3 months ago

The staff don’t give a crap about residents or outside staff coming in to give extra help. Staff are always sitting on their phones, not engaging with the residents. You ask them a question instead of getting an answer you got a finger pointed in some other direction. No hellos when you enter or thanks goodbye when you leave. They just stare at you like a deer in headlights. Do you guys even like your jobs???? 

Arlen Malecha 

on Google

8 months ago

Brookdale West St Paul (Assisted Living & Memory Care) are smaller communities (19 apartments each), offering a home-like feel for the residents. The front & back porches are favorite spots for residents to enjoy the great outdoors and the sidewalks provide safe areas for the residents to stroll. The culinary staff prepares three delicious & nutritious meal on-site every day. The clinical staff provide great care for those entrusted to their care. Lots of activities for the residents to enjoy. 

Jennifer Swan Hopkins 

on Google

a year ago

Very clean and bright. 

Barb R 

on Google

a year ago

I had my mother in the memory care building many times she wasn't in clean clothes they never cleaned her toilet or take her trash. She had multiple falls and they refused to give me the incident reports. She passed away fromone of multiple falls. Hospice wanted her to have an autopsy because of the manner of her death. The Hennepin County m.e. said they didn't need to do one because they have already done plenty from that exact building. So what does that tell you? They won't allow you to have a key card to enter the buildi... read more