Brookdale Place at Freedom Pointe

Andrea Brueckner 

on Google

2 months ago

After visiting several memory care facilities in Ocala and Summerfield we chose Freedom Pointe as the right fit for our mom. We are going on ten days now and through lots of communication, open door policy and administrations assistance we are moving in the right direction to find what works for mom and what her daily life will look like. The staff that works directly with mom, although there are many and I am still learning their names, have all been open to helping us acclimate during this vital and very emotional time for... read more

Christine Chiarelli 

on Google

2 months ago

I have to agree with the reviews here. This facility provides a lot of cognitive stimulation and that is a plus. However, the Medical/Nursing care at Freedom Pointe Place is beyond sub par. The Wellness Director Liz provided me with a lot of lip service, but zero quality care for my Aunt. Within 8 months of her admission, She was treated for skin lesions with cryotherapy multiple times by a Dermatologist they contracted with, without my consent (I am the POA and Health Care Surrogate). A very bad UTI my Aunt had was overlook... read more

Matt Babcock 

on Google

a year ago

We paid a very large entry fee for Freedom Pointe under the expectation that this is premium facility for our mother. What a disappointment - not only is it not premium care, it is sub-standard! After three trips to the ER in four days, they are STILL not giving her prescribed medication for her infections. And we cannot get a hold of anybody willing to answer our questions let alone take responsibility for administering her meds or oversee even minimal care. It really feels as though they are understaffed with unqualified p... read more

Jessica Rabon 

on Google

a year ago

8200 dollars out of pocket a month and the are the most medically negligent facility I have EVER seen. My grandfathers blood sugar was over 500 tonight and they were not going to do any type of medical intervention. My grandma mentioned to me that she was worried because she thought it was high but the staff assured her it was fine. I called the nursing staff who agreed that medical intervention should’ve happened, but it just didn’t. They agreed he needed to go to the hospital and then insisted even if they were to offer he... read more