Brookdale Fort Collins

Barry Wilson 

on Google

4 months ago

Our family’s experience with Brookdale Fort Collins spans about 2½ years, as they cared for my mother-in-law during the later stages of her dementia until she recently passed away. Before moving her into memory care, my wife and I tried everything we could to care for her ourselves. We even moved her into our home. It quickly became clear that we were not equipped to provide the 24/7 care she needed while managing careers and three kids in college. After evaluating several facilities, we chose Brookdale. The transition was n... read more

Kelly Day 

on Google

4 months ago

My Mother recently passed. She lived in Clarebridge Brookdale Fort Collins. The day she moved into Clarebridge we all felt welcomed. Everytime I walked into the door, I was welcomed with a smile. The atmosphere was calming. The residents all seemed content. My mom was always dressed in clean clothes and her room was organized and clean. They comforted my mom when she passed and comforted me when i arrived soon after, in fact they are still supporting me thru all the moving out process. I am thankful my mom was in Clarebridge... read more

Bryan Sewald 

on Google

5 months ago

Let's start with corporate Brookdale. Their billing department doesn't deal with third parties. How does a senior living community not deal with trust fund companies? That's absurd. The local billing department still hasn't figured out how to mail a paper statement to said trust company, even after in person visits and a monthly email. One of the staff called me one day and asked if I could bring my mom some underwear. I asked cotton briefs or adult diapers and was told briefs. I showed up with the briefs and was told she me... read more

MichaelBeth Foster 

on Google

5 months ago

Let me start by saying the direct care providers are amazing…..however the “higher ups” are borderline fraudulent! They refuse to send monthly statements, refuse to reply to emails or phone calls, continually charge for things that aren’t being done-despite our emails and phone calls. So much more but don’t have the time to type it all. Oh how I wish I could say what we have heard from the staff, but don’t want to risk getting anyone in trouble!