Brookdale Ebenezer Road

Cassandra Trolliere 

on Google

8 months ago

Stay as far away as possible. Director is incompetent. Secretly run by an incredibly incompetent Medical Director who is actually an LPN. Food is swill, staff are rude and surly ( I would be too, if I had to work there). Prices start at roughly $5000/month. For that you get an empty room and bad food. Literally everything else is an up charge. 

The Mrs 

on Google

2 years ago

Update: They are reopened but slow moving. Still can't recommend. Nobody is around, and residents have no activities. Do not send your loved one here!!!!! They blame covid, but those who are well are forced to quarantine and eat inside the room. My sweet auntie is in a bad situation coming here. Before this, the place was okay. I hope things change. It has been two weeks. 

The Mrs 

on Google

2 years ago

Nobody is around, and residents have no activities. Do not send your loved one here!!!!! They blame covid, but those who are well are forced to quarantine and eat inside the room. My sweet auntie is in a bad situation coming here. Before this, the place was okay. I hope things change. It has been two weeks. 

The Mrs 

on Google

2 years ago

It is very strange to receive a notice of rent increase to my home ( for parent ), the day prior to Thanksgiving!!! When I called to discuss this, there is no answer. Opinion and observation: unless a resident needs bathing or personal changing for hygiene, there should be no upcharge. Those who belong in nursing homes need to be moved and not charge residents who are not as dependent the same fees in an assisted living. I have observed some people who may need more care, which is not intended for assisted living. The staff ... read more

Cindy 

on Google

2 years ago

I'd like to see more hand cleanliness.