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Brookdale at Home Williamsburg

4.5

About this business

Location details

3800 Treyburn Dr, Williamsburg, VA, 23185, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.58 reviews
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Anonymous Anonymous's profile image
Anonymous Anonymous 
a month ago

During the dinner service, I witnessed a staff member identified as "Tam" treating residents with significant hostility. Specifically, I observed her repeatedly and forcefully pushing a resident back into their wheelchair as they attempted to stand. This was accompanied by aggressive shouting directed at the resident. Furthermore, I observed Tam speaking to another resident’s family in a highly unprofessional and disrespectful manner. The lack of empathy and the aggressive physical handling I witnessed are deeply concerning ... read more

Cheryl S's profile image
Cheryl S 
2 months ago

So impressed with the staff here - incredibly responsive and caring when my mom suddenly needed a lot of help with daily living tasks. Stephanie, the Director of the Brookdale at Home Services Department, was able to line up personal care assistants immediately and on a Sunday night no less - her day off! Taylor and Shireen have been wonderful as well with the timely arrangements to move mom into assisted living where she will get the help she needs. We feel very much a part of a family at Brookdale and am so grateful for th... read more

Kathryn Zolcinski's profile image
Kathryn Zolcinski 
3 months ago
Judy Danko's profile image
Judy Danko 
3 months ago

Shortly after we moved here my husband needed care. I contacted Brookdale at Home and the response and help were immediate. In addition the staff who came were caring and responsible. We moved into the right place at the right time. Although he passed away if this had happened living in our house it would have been a disaster with no help immediately available. I highly recommend Brookdale. 

Linda Austin's profile image
Linda Austin 
a year ago

Very friendly, caring staff 

Frequently asked questions about Brookdale at Home Williamsburg

How is Brookdale at Home Williamsburg rated?

Brookdale at Home Williamsburg has a 4.5 star rating with 8 reviews. 

When is Brookdale at Home Williamsburg open?

Brookdale at Home Williamsburg is open now. It will close at 5:00 p.m. 

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