Brook Lane Apartments

emily elizabeth 

on Google

4 months ago

I’m moving out after two years of living at Brook Lane, and it was okay. Maintenance always responded to our requests quickly and replaced our fridge when it broke. My biggest complaints would be the staff in the leasing office not being friendly, and annoying neighbors. But that’s just going to come with living in an apartment. I have a dog in a pet friendly apartment and the people below us bang on their ceiling if my dog gets the zoomies for more than 30 seconds. Goofy and silly indeed. My dog should be the new owner of t... read more

Steve Hodges 

on Google

5 months ago

This was once a five star review, but since Arlington Properties took over, I have noticed a lot of decline. If you're lucky, your car will only be broken into not completely stolen like mine had. There is no security cameras to catch these thieves too. The front office will be closed for hours at a time for "lunch" their practices for renewals create a lot of problems for consistant billing. If you call the office they will not pick up about half the time, Leave a voice message or email and you won't get a response more tha... read more

Tehila Ashley 

on Google

6 months ago

They towed my car as a visitor within 15 minutes of arrival with no visible sign or paint on the ground that displayed that I couldn’t park in the area, mind you there’s no parking assignment there either. The people in the office had no remorse and continued to gaslight me as if I was the problem. Absolutely traumatized from this. 

Cindy Whitney 

on Google

7 months ago

I have lived here for 6 years and this property has gone down hill since Arlington Properties bought it. The property is suppose to be smoke free, that's a joke. You constantly smell marijana and there are cig butts all over the grounds. I have filed many complaints about my loud neighbors upstairs and nothing gets done. I'm counting down the days until my lease expires. Oh, I forgot to mention my little dog was viciously attacked by a big dog on 1/5 and my poor Charlie died! I heard nothing from the office regarding this ho... read more

Cindy Whitney 

on Google

8 months ago

I have lived here for 5+ years and this place has really gone down hill. The property is suppose to be smoke free, that's a joke. You constantly smell marijana and there are cig butts all over the grounds. I have filed many complaints about my loud neighbors upstairs and nothing gets done about it. I'm counting down the days until my lease expires. Oh, I forgot to mention my little dog was viciously attacked by a big dog last weekend and my poor Charlie died!