BronxCare Hospital Center CPEP (Comprehensive Psychiatry Emergency Program)

Mechell McLaurin 

on Google

3 months ago

I don’t know why the clerical people when you’re asking about your families members personal information they choose to put you on a speaker so that everybody in their mother can hear you ask about your family members especially personal information. It is unethical. They’re not supposed to do. it is violating their HIPAA then they hang up on you when you ask them for their information or asking them to Take you off the speaker. 

Katy 

on Google

4 months ago

BronxCare Dr. Martin Luther King Jr. Health Center – Psychiatric Ward (1265 Franklin Ave, Bronx, NY) I am extremely disappointed with the level of service, professionalism, and communication provided by the psychiatric ward at this facility. My recent experience in trying to support my sibling revealed a significant need for staff retraining—particularly in customer service, communication protocols, and discharge procedures. On May 1, 2025, I attempted to locate my sibling after learning he had been transferred to the psychi... read more

Claire Hernandez 

on Google

6 months ago

I had a great experience at this clinic, the front desk were very kind. My doctor was very patient with me and referred me to all good doctors.. i recommend coming here.