Bronson LakeView Family Care - Pediatrics

chris crumley 

on Google

3 months ago

Dr Roberts is an amazing Dr. The rest of the staff is hot trash. My SON has meds.that are very constricted and hard to get so my wife calls all around to find them then she calls the office to tell them where to send the script. She called around Thursday and found them and called if friday morning th have them send the script. She followed up mid day and the pharmacy hadn't received anything so she called the office back and the were rude and said they had already sent it. She followed up again and the pharmacy hadn't recei... read more

D Goodj 

on Google

5 months ago

Front Desk staffing is very rude and inconsiderate. I switched offices and doctors because of it. Appointment was set for 8am for my newborn visit and was told to reschedule due to being one minute over the “dead line.” We were the first appointment of the day so it truly made no sense as to why we couldn’t be seen for a shorter visit. Mind you the roads were straight ice and we had to totally turn around and reroute due to a state cop having the only road completely shut off. I called at 7:55 and was on hold for almost 10 m... read more

K N 

on Google

5 months ago

My son and daughter have been seen by Dr Cory, Dr Hugget, and Np Betsy Becker. They have all been great, and seem to really care. The front desk people are really nice as well. Love the convenience of the "my chart" and the ability to see everything online. 

Beth Guminski 

on Google

8 months ago

The front desk staff will make you not want to return. The pediatricians however have been wonderful, knowledgeable, and attentive. Still I will look for a new provider for my children. There are no text messages or phone calls for appts. Appointments reminders are communicated through Bronson My Chart. And if your child has turned twelve they need to sign a consent form to keep you viewing their My Chart. You likely won’t know immediately when you get dropped off of their My Chart. I indicated this to the front desk staff w... read more

Alexis 

on Google

a year ago

As a first time parent I am so glad we chose to come here! Amy Roberts has been so helpful and kind. The front desk ladies are very nice as well. The negative reviews are surprising as we’ve had a very positive experience.