Brock's Car Care

John P. 

on Citysearch

11 years ago

Con job. I was having a/c issues stopped in for the 34.95 checkup. They said I was low on refrigerant. I had just checked and added refrigerant. Ended up charging me $73.00 and a/c still doesn't work. Don't waste your time or money. 

Andrea A. 

on Citysearch

11 years ago

I have been going to Brocks Car Care for 10 Years, Dennis has always been polite and very honest with me, all 4 of my cars have always been serviced there and much cheaper than Toyota for the same work and same parts. They will use Toyota parts if you have a Toyota. They have always done good work, and if I had a problem they would take it back to make sure everything was done right. That has only happened once and they had no problem taking it back. If you were to go to anyone try Brocks car care I personally have never had... read more

michael l. 

on Citysearch

12 years ago

Consumer Beware! This is the last place I would recommend for one to take their car to be serviced. The quality of the work is below par and the customer service is poor. Dennis the service writer will attempt to rip you off and does not know how to treat customers. As consumers we have options and I would suggest that Brock s not be yours when selecting car service! 

Irishlad 

on Citysearch

13 years ago

VERY PROFESSIONAL AND REASONABLE BILL! – PROFESSIONAL QUALITY SERVICE AND REASONABLE PRICES! I brought my 2002 Tahoe in 30 minutes before closing and the mechanic was very profesional and patient, he even test drove my Tahoe and diagnosed the problem right then. The gentleman behind the counter went ahead and ordered the replacement part. The next day everything happened like BROCK'S said it would. They called us and my wife took the Tahoe in to be repaired. BROCK'S was even nice enough to give her a ride home rather than ma... read more

Cerny 

on Citysearch

16 years ago

Trustworthy repair shop with good value – We have used Brock's in several instances, and I will stress-they have always been honest with us. They fix things right, let you know what you do and DON't need. One of the few repair shops that I trust. Expect fair treatment here and you won't be disappointed. 

ccarpenter7 

on Citysearch

17 years ago

Honest, reliable, and extremely efficient – We have used Brock's Car Care since 2000. We have had at least a couple of dealings with them when we expected to owe them more than they charged. In one instance, we had taken our Toyota T-100 into a local Toyota dealership for a recall and the Toyota mechanics told us we needed all of the brakes replaced because there were no pads left. My husband opted to let Brock's do the brake work. We left our truck with Brock's and they called us later to let us know that we did NOT need ne... read more

pjfig38 

on Citysearch

17 years ago

The greatest and most honest shop ANYWHERE! – I have used Brock's for several years, actually ever since I moved to Houston. I will never change mechanics. They not only have A1+ customer service, they are extremely accurate in their quotes. At times I have taken my car in for routine maintenance and have told them to do a specific thing. For instance, I had taken my car in for a brake job because my "brake service" light was coming on and I was hearing some squeeling. When I went to pick up my car, they told me that all tha... read more

jc6808 

on Citysearch

17 years ago

GREATEST MECHANIC SHOP IN TEXAS! – My family has used this place for a long time. They are the most honest, caring, and skilled mechanics in Texas. They have great customer service, and they always remember me by name! Although, that could be because I bring them cakes. If you are needing a costly repair, or any repair for that matter, this is the shop for you. They are always accurate and fair in their estimates and will not do any work that is not necessary, even if you ask for it. Great place to do business with!