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2700 S Ashland Ave, Green Bay, WI, 54304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 1:00 p.m. | |
Sun | Closed |
They left my truck unlocked when it was in for service for 11 days. When I asked about why it wasn’t locked. I was told its “an industry standard”. unacceptable. Buy a second car before bringing your truck in. It will save you the hassle. I am very disappointed in the quality of service. My truck came back with a ripped tonneau cover , grease on the side of the bed and silicone (from the repair) on the third brake light lens. If i knew the service would have been this bad I would have went elsewhere and paid out of pocket fo... read more
A disappointing service experience. I made an appointment to have my Chevy 3500 Express van serviced. I drove 1-1/2 hours and arrived on time only to be told that Bergstrom no longer services my vehicle. I was astounded to be told this. My vehicle had been serviced several times in the past when it was broadway Chevrolet and my vehicle details were in Bergstrom’s computer. When I made my appointment, I also called my service advisor to discuss some details. My call was never returned. Perhaps if the service advisor had retur... read more
Dropped off truck the night before for a 7am service appt. (for an oil change, tire rotation and fuel filter change, transmission recall.) said it would take 2 hours. Called repeated during the day to get an update. Left voice mails, text. No replies. Went in at 2:00 and they had not even STARTED the service. Boooo. Zero stars if I could. Worst service ever. Update: per Bergstrom request to alter my review: When we arrived at 2:00 no service person even knew where our truck was. My husband talked to different associates in o... read more
Dropped off truck the night before for a 7am service appt. (for an oil change, tire rotation and fuel filter change, transmission recall.) said it would take 2 hours. Called repeated during the day to get an update. Left voice mails, text. No replies. Went in at 2:00 and they had not even STARTED the service. Boooo. Zero stars if I could. Worst service ever. Update: per Bergstrom request to alter my review: When we arrived at 2:00 no service person even knew where our truck was. My husband talked to different associates in o... read more
The level of service has declined the last 6 months at the Broadway location. Communication has been extremely poor or nonexistent. To the point I can't get a call back to select tires after calling 3 times for a call so the tires can be available for my appointment. Only to call again to find out the tires will most likely not be available because a service advisor has not called or returned my call. Second time I've had this situation. Very frustrating. Update: The service manager has had excellent communication and was ab... read more
Broadway Automotive Chevrolet Service has a 4.2 star rating with 399 reviews.
Broadway Automotive Chevrolet Service is closed now. It will open tomorrow at 7:00 a.m.
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