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Broadview Federal Credit Union
- Finance
- Schenectady, NY
About this business
Location details
1742 Union St, Schenectady, NY, 12309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 12:30 p.m. | |
| Sun | Closed |
broadview made an error on on autoloan, caled them about it, they refused to fix the issue. spoke with several people including supervisor, who saw the error but said they will not fix it, they waited almost a week to post a payment, didnt give credit for payment date that was selected on their own website, and their system changed the posting date...clearly an error on their side, and they refused to fix. horriable bank to deal with
Stay away if you can...maybe find a place that actually sees you as a person rather than their bottom line. I was a customer of Capcom for over 17 years...never really a problem. I got scammed for about 1400 and receive social security. Capcom was understanding and allowed me time to pay it back knowing that I did not get any of the money I lost. I was able to pay back over 3/4 of it but ran into financial issues as most do on SSD. A week ago, I got a bad check for over 800. It went through the bank verification system... read more
We were customers of CapCom FCU for more than 35 years and EXTREMELY pleased with the services and especially the 5-star customer service. Since the merger, the level of customer service has declined drastically. Hold times are long, HORRIBLE service with numerous issues and no one is on the same page. Talk with two people and get two completely different answers. We are all about change for the right reasons but have yet to find one right thing with this merger.
We were customers of CapCom FCU for more than 35 years and EXTREMELY pleased with the services and especially the 5-star customer service. Since the merger, the level of customer service has declined drastically. Hold times are long, HORRIBLE service with numerous issues and no one is on the same page. Talk with two people and get two completely different answers. We are all about change for the right reasons but have yet to find one right thing with this merger.
Frequently asked questions about Broadview Federal Credit Union
How is Broadview Federal Credit Union rated?
Broadview Federal Credit Union has a 2.6 star rating with 24 reviews.
When is Broadview Federal Credit Union open?
Broadview Federal Credit Union is closed now. It will open at 8:30 a.m.
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