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Brittany House
- Assisted Living Facilities
- Long Beach, CA
About this business
Location details
5401 E Centralia St, Long Beach, CA, 90808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This one star review is specifically for the marketing director/ administrator Erin, who is essentially the face of Brittany House. She is absolutely the worst she does not care about the patient's. She will lie and tell you she will do something and never does. There are so many examples I could give, the first one is that my mother in law was supposed to be admitted to Brittany House, the day before, Erin went on a three week vacation. She did not communicate with her staff so my mother in law had to wait another three wee... read more
My mother has been at this place for now 2 days . It’s Horrible have to get her removed immediately. They do not care about the patients on the assistant living side ….Marcus never responds ( which is the main contact ) my mother is diabetic the nurse stated they can’t give her insulin until she receives a doctor order . That should have been completed before her arrival … VERY UNPROFESSIONAL…….CNA WORKER CURSE AT PATIENT AND TALK TO THEM LIKE THEY ARE PEOPLE OFF THE STREET THEY HAVE NO PROPER TRAINING VERY VERy unprofession... read more
Do not let your loved one go to this place. I can not stress enough DO NOT let your loved one to go here. Details to follow!
Brittany house was recommended by the hospital and they were wonderful to work with. The staff was extremely responsive and took care of everything we needed quickly. The caregiver was wonderful as well, very respectful and caring. The care she provided to our loved one, who needed full assistance with all daily living skills was amazing! And her interactions with the entire family were very friendly.
We had avoided the elephant in the room for as long as we could as no one feels like dealing with putting a loved one in care. Dealing with other homes first made things even worst as super aggressive sales people in these huge corporate houses just wanted to sign you up, imagine a slimy car salesperson except you have a lot more on the line then your transportation. I then luckily stumbled upon Brittany House and despite it being a little farther than i wanted my mom to be was immediately drawn to it as Erin which i spoke t... read more
Frequently asked questions about Brittany House
How is Brittany House rated?
Brittany House has a 3.8 star rating with 26 reviews.
When is Brittany House open?
Brittany House is closed now. It will open on Monday at 9:00 a.m.
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