British Airways

Daniel 

on Google

4 months ago

We tried to check in using the app so my wife, my 3-year-old son, and I could sit together. We called them many times the day before to check in, but they never paid any attention to us. They put us in separate seats, which is very upsetting since we had already called to reserve seats together. I don't think this is a good airline to travel with; they leave much to be desired. We are very disappointed and will never fly with them again. 

Kendall Flanagan 

on Google

5 months ago

Travelling with British Airways as a family with four children under the age of six, including an infant requiring a bassinet seat, was an incredibly stressful experience. Despite making repeated arrangements and requests before travelling to ensure our family remained seated together, we were separated on the flight at the last minute. This left us trying to manage multiple very young children across different seating areas during a long-haul flight, which was both distressing and extremely difficult to navigate. What mad... read more

L B 

on Google

a year ago

I would give this airline more the staff were fantastic but the planes are old and business class seats a very old configuration which you would not want to pay very much to upgrade to!