This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
5/17 Morrison Cl, Mansfield, QLD, 4122, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Good service & fast respond from Tristan.
I bought a Rega Planar 1 turntable from Brisbane Hifi and was notified shortly thereafter the item was oos and would be brought in from the supplier and shipped at that time and was immediately offered some recompense for the slight delay which was declined due to not being necessary. As it turned out the turntable arrived and Brisbane HiFi offered to send it out for delivery with a tech who was in the vicinity which saved time using couriers for delivery. The architect of this superb customer experience was a gentleman by t... read more
Update: I have been offered a full refund of the amplifier and speaker cables, I will update the review when the refund is received. I unfortunately have had a bad experience with this company. I purchased a $15,000 system 8 weeks ago which arrived about a week ago. Since then I have sent 3 emails to them about issues of varying concern and have received absolutely no response, not even a confirmation that the email has been received. The amplifier I purchased is only available from Brisbane Hifi in Australia and I live inte... read more
Josh was the only person who replied to my email enquiry about a product from 3 retailers in Brisbane that I emailed to. From email to purchase to after sales, his service was excellent. Definitely will repeat buy from Brisbane HiFi if needed.
Made an online order which was refunded. Tried to call the store 5 times to find out the issue as it said they had stock and no answer. Terrible experience and customer service.
Brisbane Hi Fi has a 4.7 star rating with 79 reviews.
Brisbane Hi Fi is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com