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Brinkley RV - Customer Care
- Automotive
- Goshen, IN
About this business
Location details
2515 Lombardy Dr, Goshen, IN, 46526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was able to work Brinkley Customer Care when our RVMP Flex Temp Water Heater wasn't working. Steve at Customer Care let me get a mobile tech to come to our storage facility. The tech worked with RVMP to diagnose the issue. RVMP sent a new replacement water heater to the tech, he came back and replaced it. This was all taken care of in a one weeks time and we were able to leave on our trip the following day without any delays. Couldn't be any happier with the way this was handled by Brinkley.
Brinkley went above and beyond with fixing every problem that was wrong with our Toy Hauler. They even fixed things that they thought were design defects that we didn't even realize. Couldn't have asked for a better service team.
We recently worked with Brinkley’s customer care team to repair a sidewall crack on our G3950. Not only did they stand behind their product, but they also covered transportation to their facility since we couldn't bring it in ourselves. Beyond the initial repair, they went out of their way to fix damage and mistakes caused by a local dealer. Although the process took longer than expected due to those third-party complications, the communication and support were top-notch. It’s rare to find an RV manufacturer that truly suppo... read more
Our Model Z 3610 RV was serviced at the Brinkley Service center in Indiana for a crack on the curb side of our rig. Our Brinkley contact for the service (Jenn Doud) provided us with weekly updates and responded quickly to all our questions. The Brinkley service team strengthened the structure on the side of the crack and also on the other side of the RV. The entire fiberglass side with the crack was replaced. In addition to the crack repairs, the service team updated several items, and repaired several issues within the RV t... read more
Frequently asked questions about Brinkley RV - Customer Care
How is Brinkley RV - Customer Care rated?
Brinkley RV - Customer Care has a 4.8 star rating with 33 reviews.
When is Brinkley RV - Customer Care open?
Brinkley RV - Customer Care is closed now. It will open at 8:00 a.m.
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