This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Brinkley RV - Customer Care
- Automotive
- Goshen, IN
About this business
Location details
2515 Lombardy Dr, Goshen, IN, 46526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had wonderful experience at Brinkley Service only made better by our service contact Keri Young. Keri and her team went well beyond our expectations. They did a thorough job and even fixed items we didn’t list! Keri even gifted our dog a few gifts. I would not hesitate to recommend Keri and the outstanding customer service provided by Brinkley RV.
This is a group of great people who genuinely care for their customers!
We bought our Brinkley in April of 2024. We had some issue working out the kinks in the first year. We had more issues with individual dealers than we did Brinkley. Brinkley customer care has been wonderful with customer service right from the start. We live in our Brinkley 6 mounts out of the year. While on the road they helped us find mobile techs and sent us parts at times to fix on our own. Talked us through some issues with maintenance. We took our rig to the manufacturer in Goshen Indiana for repair under warranty. The... read more
Beyond happy with Brinkley Service!!! Brinkley goes above and beyond in everything they do! We had a negative experience with our dealer in NC so we wanted our warranty work to be done by Brinkley themselves and were willing to drive to IN for it. We were able to schedule our visit a couple months in advance so we had time to plan our trip through the area. We had a laundry list of items that needed attention and not only did they complete the list, they took the time to find any other issues that did not live up to their ex... read more
From my experience after 9 months of Brinkley ownership overall the coach is great. So far my customer service experience has been okay/good, but not the over-the-top care I've seen a number of Youtube channels talking about. I've dealt with customer service twice. The first experience was an A-. The second was a C+/B-. To Brinkley's credit, you can actually get their customer care team on the phone. Also to their credit, when the second experience (same issue second time) didn't go great the Customer Care manager proactivel... read more
Frequently asked questions about Brinkley RV - Customer Care
How is Brinkley RV - Customer Care rated?
Brinkley RV - Customer Care has a 4.9 star rating with 15 reviews.
When is Brinkley RV - Customer Care open?
Brinkley RV - Customer Care is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com