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Brilliant Earth
- Consumer Goods
- Orange, OH
About this business
Location details
200 Park Ave suite 132, Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good experience with Taylor B. Helped explain the differences between various diamonds which expedited our process of narrowing down the right stone.
We had a great visit with Taylor at Brilliant Earth. She helped us choose our ring and diamond with clear guidance and zero pressure. She knew the inventory well, answered all our questions, and made the whole process comfortable. The service felt personal and thoughtful, which made a big moment even better. I would absolutely recommend Taylor to anyone shopping for a ring.
This company appears to be a front for an international business; all deliveries, returns, exchanges, etc., require at least a week. This includes minor things like resizing. I didn't know about their Indian supply chain until reading about them later. Also, the company does not honor claims on their product pages, such as "Free 1 year resizing". I bought a ring, waited over a week for delivery, then brought it back for resizing, waited another week or so for it to be sent to one of their "craftsmen" (presumably in India), o... read more
My fiancée and I had a great experience with Clara and Brilliant Earth! We scheduled a consultation to look at rings, which was helpful and a great experience. Clara helped answer all my questions in a timely fashion to pick the perfect ring! In-store pickup was easy and my fiancée loves the ring!
I met with Janae over the weekend and she was AMAZING! She took the time to learn my fiancé and I as a couple and help us figure out what styles work for us. She was super knowledgable about the different materials and stones, and she even educated me about my inherited engagement ring and the history she noticed just by looking at it. I would HIGHLY recommend anyone to work with her if you’re looking not only to find the ring that looks the best, but one that tells your story as a couple.
Frequently asked questions about Brilliant Earth
How is Brilliant Earth rated?
Brilliant Earth has a 4.2 star rating with 122 reviews.
When is Brilliant Earth open?
Brilliant Earth is closed now. It will open tomorrow at 9:00 a.m.
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