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Brightway Insurance

4.4

About this business

Part of one of the largest independent insurance agencies in the country. 

Location details

17600 Chesterfield Airport Rd Suite 104, Ste 104, Chesterfield, MO, 63005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.49 reviews
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Karen Howard's profile image
Karen Howard 
on Google
a year ago

Gary was wonderful when I initially signed up for home and auto insurance. I called him 6 months ago fussing about auto insurance rates and was basically told yeah it sucks, some people's have gone up 200% or more. Now both home and auto were due for renewal. I found significantly cheaper insurance for both, with the automobile being 1/3 of the quote I received the carrier I had. He never once offered to try to find cheaper coverage for me. When I called the office to cancel my policies it was not completed. He was rude in a... read more

Peter Wittenberg's profile image
Peter Wittenberg 
on Google
2 years ago

As mentioned, Gary is great at getting good insurance at low rates. What is more difficult is dealing with Brightway servicing the accounts. Wait time to resolve issues through the phone with Brightway is something like 45 minutes now. Issues to resolve only come up every few years, so you'll still want to deal with Gary for the insurance, but you're not going to get the quick response that you used to get from Gary's staff directly. 

Rhiannon Thompson's profile image
Rhiannon Thompson 
on Google
4 years ago

I have been working with Gary for both homeowners and auto coverage for many years. He continues to exceed my expectations. Any time I have a question about my policy or want to shop around for better rates, he is super helpful and always responds quickly. Gary is very knowledgeable and friendly. Highly recommend. 

Marina Hadley's profile image
Marina Hadley 
on Google
6 years ago

This is the first time I've owned a home and been through any kind of experience like this! The claim was the easiest thing I have ever had to file and they took care me 100. Everything was done with the most knowledgeable people and I feel so thankful to have Brightway as my insurance company. 

Michelle Cowsert's profile image
Michelle Cowsert 
on Google
6 years ago

Personable and friendly. Always available to answer questions with in 24 hours. Does comparison shopping for me to get the best rates possible. 

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Frequently asked questions about Brightway Insurance

How is Brightway Insurance rated?

Brightway Insurance has a 4.4 star rating with 9 reviews. 

When is Brightway Insurance open?

Brightway Insurance is closed now. It will open at 9:00 a.m. 

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