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BrightStar Care of Austin
- Healthcare
- Pflugerville, TX
About this business
Location details
1317 Picadilly Dr b201, Pflugerville, TX, 78660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For days now Bright Star has said they are coming to change this dressing, “today”. And yet, here we are over a week after it was placed and it’s falling off and dirty. This is negligent and unsafe care of a PICC line. A manager was supposed to be involved 3 days ago.
From the beginning I've had issues with these people. The staff or nurses don't know what the hell they're doing. There's constant no show no calls, they take your blood & never get it tested, when you call to complain they say I understand your frustration. No they don't understand our frustration as a patient. This place needs to be shut down and shut down for good!
This place has horrific service and will not call me back about my care . Please don’t use the service
They don't believe patients who report misconduct even when Health & Human services finds they have in fact done harm. Search Brightstar on the clock app soon for actual home surveillance. Protect yourself and do not let them in your home without cameras.
Frequently asked questions about BrightStar Care of Austin
How is BrightStar Care of Austin rated?
BrightStar Care of Austin has a 4.3 star rating with 176 reviews.
When is BrightStar Care of Austin open?
BrightStar Care of Austin is open now. It will close at 5:00 p.m.
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