BrightQuest Treatment Centers - San Diego

CV F 

on Google

4 months ago

Overall, Brightquest seems to have the potential to be a beautiful place if you make it one and if all those involved (parent, client, referrant, etc) fall under-- to each's own capacity-- a conjoined understanding of what enrolling into the facility truly entails before onboarding. Top of the Line professionals in terms of medical, psychiatric, directorial staff, and coordinators. In the San Diego office, administrative advision and onboarding facilitators seemed to be - at a minimum - understaffed, underprepared, rushed.... read more

Faith 

on Google

3 weeks ago

The people that make up the team at Brightquest are some of the most compassionate, patient and caring people you’ll come across. Simon in admissions takes the time to understand what’s going on with your loved one and how to get them from point A to point B. He really cares and takes the time to understand the whole picture. Rey is one of the client care coordinators at Brightquest and he takes the time to build rapport with each and every one of the clients. You will be able to quickly tell Rey has a huge love for simply h... read more

Nicole Rickerby 

on Google

4 months ago

**Veterans, Please Read Before Considering Bright Quest San Diego** I am currently a patient at Bright Quest San Diego and the first admitted under a VA Community Care referral. I feel it is important to share my ongoing experience, particularly for other veterans considering this facility. **1. Violations of Basic Patient Rights and Freedom:** Bright Quest claims to uphold certain personal rights for clients, as per California regulations. However, I was told I could not possess or control my own money, a clear violation ... read more

Christopher Carr 

on Google

a year ago

Beware!! I’m surprised they get 3 stars I wouldn’t give them one! They are extortionist who will lie to your face and take your money and you get left homeless on the street! I spent a little over a year with BQ and I wouldn’t leave my dog there to be treated not alone a human being. The therapist are all incompetent and tell your family lies about you just so they can keep you there as long as they can and suck you dry of your money! I was put into alternative placement back in 2020 and one of the facilities they placed me ... read more

mary putt 

on Google

2 years ago

We had a family member here for 7 months beginning in October 2021. Strengths: For the most part, the staff are kind and well-intentioned. The directors in particular made time to listen to us and try to respond to our problems. The facility is clean. During family programming, a number of clients and their families who appeared successful with the program shared their stories. Weaknesses: 1. Insurance reimbursement concern #1: The policy when we were involved was that insurance is only reimbursed after all funds are re-... read more