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Bright Star Service

4.6

About this business

Location details

1 Dock 72 Way, Brooklyn, NY, 11205, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6108 reviews
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Mia Kanak's profile image
Mia Kanak 
a month ago

Our boiler broke and we lost hot water hours before a the start of a 3 day holiday weekend. After calling multiple vendors who weren’t willing to come due to the holidays, Lloyd came literally within minutes of us calling! He was incredibly professional and knowledgeable, and very quickly diagnosed and fixed the problem. We are so grateful Lloyd for your hard work and kindness. Would definitely recommend - would give ten stars if I could! 

Alyssa May's profile image
Alyssa May 
10 months ago

I’m so impressed with the level of detail Bright Star Service puts into their work. They came to service our boiler system and immediately spotted buildup and debris in the magnetic filter.. something no other company had ever pointed out before. The technician explained how it was affecting our system’s efficiency and took care of the cleaning and flush on the spot. After the service, the system has been running smoother and heating up faster. I really appreciate how transparent and educational the tech was throughout the ... read more

Vincent coon's profile image
Vincent coon 
2 months ago

Pure bait-and-switch. Absolute rip-off! I wish I could give Bright Star HVAC zero stars. They are the definition of unprofessional. I called them out for a specific issue, and they gave me a reasonable-sounding estimate over the phone. However, once the technician arrived and finished the job, the final bill was almost double the original quote due to a bunch of "hidden fees" and unapproved charges that were never mentioned beforehand. To make matters worse, when I called their office to clarify the massive price jump, the... read more

Nicole R's profile image
Nicole R 
6 months ago

I don’t usually have the patience to write a review. However, I had to on this one. As an out of state multi-apartment property owner, finding a reliable and trustworthy service company has always been a challenge. I randomly found Bright Star Service. Their team consistently delivers professional, timely, and high quality work across my properties, giving me real peace of mind from miles away. Communication is clear, updates are thorough and any issues are handled quickly and efficiently. Their reliability has helped me ke... read more

Eric Jankstrom's profile image
Eric Jankstrom 
3 months ago

Highly recommended! Brandon was an awesome tech. Had our unit back up and running within an hour and had a full rundown of what maintenance we'd need to keep it running smooth. Kendra in the office was super fast and easy to deal with. A+ service 

Frequently asked questions about Bright Star Service

How is Bright Star Service rated?

Bright Star Service has a 4.6 star rating with 108 reviews. 

When is Bright Star Service open?

Bright Star Service is open now. It will close at 5:00 p.m. 

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