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850 Boylston St # 575, Chestnut Hill, MA, 02467, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I’ve never written a review before, but I felt compelled to after the experience I had at this doctor’s office. The level of care and communication here is incredibly poor. I traveled from out of state specifically for my appointment, only to be told when I arrived that it had been cancelled because my insurance hadn’t been updated. I never received a single phone call, voicemail, text, or email about this. When I showed the receptionist my call log proving no one had contacted me, she said, “Sorry, sometimes the system is g... read more
0/5 There was an accident on the way so I called to let them know I'd be a few minutes late and asked if that was okay. I was told as long as I'm here within ten minutes, it was fine. I was within the ten minutes and after driving an hour and a half and sitting in the waiting room for another 15 minutes after arriving, was told that they wouldn't take me and that my only option was to wait three hours in the waiting room "in case someone cancels last minute". I understand it's not their fault I was in traffic but if they had... read more
I wish they had less than one star available The staff is incompetent and doesn’t understand their own policies communication could be better if I try to talk to a cat or a dog terrible terrible place to make an appointment Most of the staff look like they didn’t wanna be there themselves
The receptionist is very rude. I asked if there was any way that I could do an annual appointment on the phone and she just laughed at me. The office is far away from my house and I was trying to cut down on the amount of time I needed to take off from work. No sympathy and simply hung up on me at the end of scheduling my appointment. She did not allow me time to ask questions. Due to this interaction, I have decided to change where I go. The doctors aren't overly impressive either.
Brigham Ob/gyn Group has a 2.1 star rating with 11 reviews.
Brigham Ob/gyn Group is open now. It will close at 6:00 p.m.
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