Bride's Fantasy

mzbr 

on Citysearch

14 years ago

Horrible is Right! – The past review is spot on for how horrible this store is! YES, I have the correct store. I also think the reviews left about how great this store is and how the other negative reviews are wrong, must have been written by the owner. RUDE staff. Wouldn't even show me a dress because it was $10.00 over my stated budget. Are you kidding me? Couldn't properly get me into the dresses, yanking them over my head and spinning me around even before I had my head through! HORRIBLE dresses. (some I think may actual... read more

bailey25 

on Citysearch

14 years ago

Amazing customer service- a little salon with high-end flair – Though I'm not normally one to judge, it seems as though the extreme reviewer above must have some sort of personal agenda behind her words. While every bride's experience must be unique, I cannot imagine the indivuals at Bride's Fantasy as being anything but respectful, helpful and curteous. I recently made an appointment at this little shop with (to be honest) the intent of just browsing- I had an appointment several days later at Kleinfelds to look at dresses,... read more

Pandakell 

on Citysearch

14 years ago

Horrible Horrible Horrible customer service – I am sure that this is the correct Bridal shop, I had a horrible time here... This place is so horrific I almost want to give it a half a star...at least the people show up to work. That's all I can say for them. Ok, so from my very first visit, everyone here was fake and had an attitude. Every dress I tried on they would say looked amazing!!!!!! Just be honest, it's not helpful to tell me they all look good. I was a bride's maid, not the bride, but it was still annoying. They ga... read more

kammidmc 

on Citysearch

15 years ago

Must be the wrong store – I think that this person complaining of rude service must have been at the store on the other side of Route 9. I have had many run-ins with ALL of the staff at that store (which I won't name.) They are definitely rude and snobby. But at Bride's Fantasy, everyone is extremely friendly, courteous, and fun to work with. They do not impose their opinions on any of their customers and do a beautiful job giving the bride and all members of the bridal party exactly what they want, and then some. Their sale... read more

mkremin 

on Citysearch

15 years ago

Last Comment Unfair – I used to work for the owner of Brides Fantasy for years and she would never do such a thing. I understand that mis understandings occur but to slander her based on a bias opinon is wrong, lets face it your her mother and of coarse you would over look a possible touchy sistuation as to the fit of a dress. Alterations take alot of time and money and I am sure the comment was on that and not have to do alterations over and over again. Maybe you should be more patient before blasting someone to the public. 

localdee 

on Citysearch

16 years ago

rude service – The owner of the shop had my daughter in tears. My daughter is a little overwieght and very happy with herself. The older owner of the shop kept saying comments about her weight and told her not to eat til the dress came in or we would have to pay extra if it did not fit. My always happy daughter left with tears in her eyes I would never go back there. SNOBBY STAFF>