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Brides By Demetrios

3.0

About this business

Location details

25373 Cedar Rd, Mayfield Heights, OH, 44124, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.032 reviews
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jamiemariepaige's profile image
jamiemariepaige 
13 years ago

futurejc – The best experience of my life. Found the perfect dress on the first day. And found the best consultant! If you go,ask for Heather! Luv her! 

Princessbride's profile image
Princessbride 
14 years ago

Princess Dress!! – I had a great experience and found the best dress for a princess bride you could find. Claire was my consultant and very kind and helpful. I am a size 2 so all the sample dresses were HUGE on me but the dress i intended on trying on was there in a size 8 in the spring 2011 collection. So once she clipped it back it fit pretty good. It has so many jewels and sparkling tulle. It has a train but im cutting it off. And its a very scalloped sweetheart. It looked so gorgeous i had to have it. i was so happy to f... read more

RadGrl82's profile image
RadGrl82 
14 years ago

Excellent Experience!!! – I went in to Brides By Demetrios in Legacy Village with a photo of a gown I found in a magazine. I tried the dress on and it was perfect!!! I also tried on others for the fun and experience of the whole thing. I bought my dress in June and Emily the store manager told me that the timeline will be close for my wedding date in Vegas in November, but she promised me that my dress would be in, altered and ready to be on the plane with me just in time for my wedding...and she kept her promise!!! The dres... read more

GirlCleveland's profile image
GirlCleveland 
14 years ago

Great Unparalleld Experience! – I had looked at small boutiques in Rocky River, Fairview Park, and larger stores like Catans and David's Bridal. In my search for the perfect dress, I found Demertio's was in a league of its own. Why? 1. It is spacious, very open, with tall ceilings, and roomy (I get claustrophobic especially doing something so nervewracking as wedding dress shopping) Usually there are a lot of people at once and Demetrio's has huge windows that let in light and you don't feel like you are suffocating. 2. The ... read more

allipatrice's profile image
allipatrice 
15 years ago

Perfect dress – At Brides by Demetrios, I was treated with professional and personal attention. I tried on a good 25+ dresses and Emily, the consultant was patient and knowledgeable about the fabrics, styles, etc. When my dress came in, it was exactly as I expected even with the alterations and change in neckline. I felt beautiful and confident in my dress and my wedding was perfect because of it. Thanks Demetrios. 

queeniee's profile image
queeniee 
16 years ago

Best Selection & Service! – I have purchased "2 " Mother of the Bride/Groom dresses from Brides By Demetrios in the last 2 years and have found it to be the only place in Cleveland that the staff would treat me as if I was the only person in the store! After telling the Consultant what I was looking for, she brought me only dresses that fit my needs. At 60+ years old, she was able to zero in on what looked the best without me trying on too many dresses and making the selection process more difficult. Both times, I chose from... read more

Cleveland9501's profile image
Cleveland9501 
16 years ago

Terrible customer service, do not stand behind their product – This business truly deserves ZERO stars. I purchased a dress at this location. I was told that the dress was only tried on once or twice. I inquired as to whether or not the dress had any damage, and was told that the only imperfections were the dirt stains along the hem and the bust line of the dress. Prior to making the purchase, I even had the seamstress at the store take a look at the dress. She too assured me there were no damages, and that I would only have... read more

karminleah's profile image
karminleah 
17 years ago

What a nightmare! – Demetrios is an absolute nightmare! They seemed all friendly until the dress was ordered.Then it was all down hill from there.My sister found the gown of her dreams. Once it arrived the hell began. This was the time I started going with her and my Mom each time.She had an appointment for alterations.We arrived and kept getting pushed aside for others that hadn't yet ordered or paid. Then the alterations lady came in and kept telling her how she wanted the dress to fit and wouldn't listen to my sister. Aft... read more

aak1973's profile image
17 years ago

Horribly unprofessional staff! – This shop poses as a high end shop that one would think would provide superior customer service, and quality of workmanship for alterations. This couldn't be farther from the truth in the case of this store. Employees have no knowledge of proper measurements or order taking. Entire staff was completely unprofessional and difficult to work with. Alterations process was awful. It seems that the time line of the staff comes first, and the customer second. A Bride and her Bridal party should enjo... read more

Frequently asked questions about Brides By Demetrios

How is Brides By Demetrios rated?

Brides By Demetrios has a 3 star rating with 32 reviews. 

When is Brides By Demetrios open?

Brides By Demetrios is closed now. It will open tomorrow at 9:00 a.m. 

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