Brident Dental & Orthodontics

Krysta Castillo 

on Google

2 months ago

This is for the customer service side of things, stop going global. I know it’s cheaper to hire them but it’s driving people away. 

Dominic Gonzalez 

on Google

3 months ago

I have been trying to reach this location for over two months just to get some dental records. It seems that the office is closing so no one is able to give me any information other than sending an email and hopes that somebody will respond to it when they decide to be open for one day out of a week. I have called consistently and have went up there, but they are always not open. I have called customer service, love customer service complaints, had a corporate send emails and even have them reached out to a district manager,... read more

Solomon 

on Google

4 months ago

My son had an orthodontic appointment and while we were in the waiting area, there was an upset patient causing a disturbance. I really appreciated how the office manager handled the situation she stayed calm, professional, and firm while protecting the children and other patients and trying to de-escalate things respectfully. After that, my son saw Dr. Grace, who was efficient and great as always. I’ve consistently had positive experiences with this office and all of the staff, and I wanted to share that despite what others... read more

Amber Ewen 

on Google

4 months ago

I hate writing negative reviews because I know as humans we fall short sometimes and I try to give grace and I expect the same in return however, my experience today was completely the last straw for me. I’ve noticed an ongoing pattern of miscommunication at this location. I had a deep cleaning scheduled before my regular monthly adjustment for weeks. I try not to miss these cleanings because I understand they’re important for my overall health and process with my orthodontist as she has warned me before that if I don’t have... read more

Bre White 

on Google

4 months ago

I came to the dentist appointment as a new patient schedule my appointment over the phone gave them my insurance information go to the dentist appointment and she told me that my insurance have not been verified. They sit on the phone. She said that they still wasn’t unable to verify my insurance because nobody was answering the phone. She offered to reschedule my dentist appointment, but I decline and rejected because insurance is supposed to be verified either two days in advance or the day before someone comes to their ap... read more