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Brickstreet Mutual Insurance Company

2.6

About this business

Location details

400 Quarrier St, Charleston, WV, 25301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.646 reviews
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R T's profile image
R T 
on Google
2 weeks ago

Encova insurance is the worst I was in a work related accident back in June 2024 it took 77 days to receive my first payment my adjuster was Cathy C. Who didn’t care about my condition and didn’t care that I had bills to pay. I live in the South and if you had every been in Alabama in the summer I’m sure you know how hot it gets while I was waiting to receive my payment my power was shut off and the outside temperature was in the triple digits 105 107 degrees my water was shut off and then my gas got shut off it took another... read more

Harold's profile image
Harold 
on Google
a month ago

you guys are the absolute worst company ever. i have autopay set up and now you claim that back in 2024 a payment was not received and now trying to double my payment. this is not my fault YOUR autopay didn’t do its job and now i’m screwed. i was never given any notice a payment was missed. i called my agent and they were basically like you HAVE to pay it and no explanation of why the autopay didn’t work.countries blaming my bank but if you don’t request the payment they are not going to send it. i did autopay to eliminate t... read more

Alan Dear II's profile image
Alan Dear II 
on Google
2 months ago
Carrie Cook's profile image
Carrie Cook 
on Google
5 months ago

After paying our homeowners insurance in full for the year, we have been completely unsuccessful at contacting our agent. We have made multiple calls and multiple emails that have went unanswered. Our insurance was raised and pulled Out of escrow without any notification or communication. 

Alison Leach's profile image
Alison Leach 
on Google
6 months ago

Trying to get an accurate response or someone to call you back is ridiculous. My checks are always late. And now I can't even get a call back. Someone is either in a meeting or not even in the office at all and I'm so over it. If you get hurt on the job and have to go through them for workers comp I feel extremely bad for you. This is awful. And I have so many bills due. 

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Frequently asked questions about Brickstreet Mutual Insurance Company

How is Brickstreet Mutual Insurance Company rated?

Brickstreet Mutual Insurance Company has a 2.6 star rating with 46 reviews. 

When is Brickstreet Mutual Insurance Company open?

Brickstreet Mutual Insurance Company is closed now. It will open tomorrow at 9:00 a.m. 

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