Brian Hilton Honda

Alecia Webb 

on Google

5 days ago

Some customer service training would go a long way. A staff member ignored me standing infront of her for 10 mins, she was seated with a phone up to her ear but not speaking, just wouldn't acknowledge I was standing there. She then had the audacity to call me rude because I "interrupted someone on the phone". The way she was speaking about other staff members infront of a customer was also wild. Congratulate her for being the most unprofessional person ive come across in any industry and for losing you a customer. 

Luis Carlos 

on Google

a week ago

Extremely expensive, the service is a disgrace, the site is disorganized and information poor, the quality of the maintenance is really poor, they fix one thing but damage two. They are destroying the reputation of HONDA. 

Aaron Gordon 

on Google

4 months ago

Worst customer service experience when speaking with the manager at the service centre. Had the parts department not made it aware to me what the manager in the Service Centre said in response to my customer enquiry.. I wouldn't be rating Honda so low. They flat out refused to assist and told me to go elsewhere to fix my jammed disc player and quoted $4k for a new head unit.. after having just bought my car from Brian Hilton days prior.. Disgusting, dodgy and should be shut down. If you actually need help go elsewhere, cause... read more

Paul Nomchong 

on Google

7 months ago

I had an issue with my car last Friday, which needed to be towed to Brian Hilton Honda. I was assisted by Brad, who gave great customer service, and also the mechanic who was very informative regarding the issue. Both gentleman were pleasant, easy to talk to, and resolved my car issue in the shortest amount of time, which was surprising due to past experiences at other dealerships. I highly recommend these two legends if you have any issues with your Honda.