Brian Davis Septic & Backhoe

Deangelo Haggen 

on Google

2 months ago

Only went with Brian Davis Septic because the my builder had them under a 2 year post build contract and I didn’t believe that given the septic was new it required much skill labor. Now in the past 4 years it came to my attention that each 6 month inspection DB Septic never changed the filter for the air pump. The bold for the filter was so much fixed in place that the team asked to take the pump to their shop and bring it back the next day. Three days later DB arrived with a pump that was not the original they took and when... read more

nichole 

on Google

3 months ago

I called 4x today to confirm they would have time to service my home and was told theyd be here between 4 and 5. They never showed up. There's no after hours line, and now I have to wait until Monday. Clog in the grinder. What do I pay a maintenence agreement for? Avoid this company at all costs. 

Mary Skorupa 

on Google

5 months ago

Reading through the reviews, I also don’t understand why builders contract with this company. Multiple emails and phone calls and messages left over several months with no response from the business. Once I was finally able to get someone to answer the phone, (Just like other reviews) Spoke with a woman who did not say her name and was not interested in speaking with me about my situation. Luckily, my contract has expired and I can find a different company to fix my issue. I would rate zero stars if I could!!! 

Kenya Fenelus 

on Google

7 months ago

Customer service is TERRIBLE! There is a woman that answers the phone but I won't mention her name is extremely rude and impolite. I have to call 3 or more times just to get something done. I wish I saw the reviews before making the payment. I definitely won't renew my contract with them. 

Danisha Cothiere 

on Google

7 months ago

I’m unsure why the builders I got my home with would do business with a company that has such bad customer service. Not a good look.