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Brevard Insurance & Marketing Inc
- Insurance
- Cocoa Beach, FL
About this business
Location details
PO Box 320770, Cocoa Beach, FL, 32932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had to pay up front for liability insurance for my apartment complex. Then 4 months later the insurance I paid for canceled because I didn't meet their criteria. Then it took 2 months to get a refund. But it was 1400 short of what I should have received. Brevard insurance would not help me. It was like "oh well"
Business response:
We never made the comment of "oh well" according to our calculation the return premium is accurate based on the insurance Contract and Finance Agreement. We verified the calculation with our finance company and this is the breakdown from the finance company: Principal balance financed: $3942.67, plus earned finance charge $330.54, plus doc stamp fee $14.00 = Total finance $4,287.21 you have paid $2146.04 which left a balance of negative $2141.17 which left a return premium of $2542.20, once that was paid back to the finance ... read more
I had to pay up front for liability insurance for my apartment complex. Then 4 months later the insurance I paid for canceled because I didn't meet their criteria. Then it took 2 months to get a refund. But it was 1400 short of what I should have received. Brevard insurance would not help me. It was like "oh well" We never made the comment of "oh well" according to our calculation the return premium is accurate based on the insurance Contract and Finance Agreement. We verified the calculation with our finance company and thi... read more
They are the worse insurance agent/provider we have ever worked with. Our experience with them has sucked from day one and never got better. The only thing they have been good at is passing the buck and not taking any accountability for our account needs. They are unprofessional and rude and refuse to help us cancel our policy twice when the provider said it can be done, and should be done specifically through them, they would not let us out of it for their own reasons and they are never available when we call. Perpetually o... read more
Business response:
******,I apologize that you feel we were unable to provide you with the best possible service we could. Please understand that you asked us to cancel your flood policy midterm and unfortunately, NFIP does not allow midterm cancellations when requested by the insured due to you no longer wanting it. When the provider stated you can cancel your policy, they advised it was for the renewal which is what we have proof of. I am sorry if you felt Brevard Insurance hung up on you, I am sure that was not the attention. We try to help... read more
Brevard Insurance and Marketing, Inc, Cocoa Beach has provided our condo association amazingly remarkable customer service. We greatly appreciate their superior team approach, combined knowledge and expertise, incredibly quick response time and commitment to clients. Jessica F**** is an outstanding agent (with an outstanding "team") who continues to provide specialized client-oriented customer service tailored to meet our condo association's specific insurance needs. We greatly appreciate their insurance expertise which far ... read more
Frequently asked questions about Brevard Insurance & Marketing Inc
How is Brevard Insurance & Marketing Inc rated?
Brevard Insurance & Marketing Inc has a 2 star rating with 4 reviews.
When is Brevard Insurance & Marketing Inc open?
Brevard Insurance & Marketing Inc is open now. It will close at 5:00 p.m.
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