Brava hair salon & Beauty products Discounts Center

Gary B 

on Google

3 weeks ago

Highly, highly recommend Tracy P. from this Brava store. I've been going to Tracy P,. at the Brentwood Mall for a decade and she recently moved to Metrotown Brava. I can't recommend her strongly enough. Great disposition, listens extremely well, has an insanely great memory. Her best quality aside from hair cutting and coloring skills is she wants you fully satisfied. I've changed my hairstyle a couple of times, just showing her a picture and she gets the color and style right every time. I can't understand it but even when ... read more

rosa o 

on Google

a month ago

I don't usually leave a bad review, but this needs to be addressed. I had the worst customer service experience here and the worst haircut of my life. I do not know the name of the first person who helped me but she had long blonde dyed hair and she used clippers to cut my already-short hair too short, and left it choppy and uneven. When I spoke to Anna on the phone, she assured me that she would fix it the next day, however when I came in first thing in the morning as discussed, she was busy talking to a friend on the phone... read more

joe v 

on Google

a month ago

Never go here they have terrible customer service and they used an old clipper on me. I have cuts all over my neck and head. I walked in the two employees were siting and acted like me being there was a nuisance. I asked for a trim she said okay. I have Psoriasis so parts of my scalp are flakey (never been an issue at literally every other salon) when she saw I heard her say to her associate get the old clippers. She didn’t ask me what I wanted done just proceeded to use this old clippers i could feel it cutting my skin. Aft... read more