Brandsmart Usa

gammaray43 

on Citysearch

14 years ago

Worthless Extended Warranty, Even Worse Service – I bought the extended warranty on my Frigidaire dishwasher 14 months ago. It stopped working in September. They first set me up with a TV repair shop that did not know how to repair dishwashers. I am now 1 month out, 2 service providers, 2 no-shows, 3 actual visits from 2 different technicians, and 2 replaced parts later and guess what? The dishwasher still doesn't work. The "customer no-service" reps at the warranty center and the store manager, Slim, have been condescending... read more

HunterPearson 

on Citysearch

15 years ago

If you get the warranty, expect phone calls. – I like Brandsmart, I really do. I like how electronics are not only cheap, but you can haggle with them to get them to lower their prices. Brilliant! Here's what I DON'T like about Brandsmart. If you get a warranty for your new appliance, it usually lasts a few years. Once it's up, they call you to try and get your to renew said warranty. And they call and call and call. Even if you tell them "Do NOT call me any more, I'm not renewing that warranty" they keep on keepin' on. I've... read more