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U9/308 Grange Rd, Kidman Park, SA, 5025, Australia
Get directionsI placed an order on a Thursday night and followed up via messenger on Monday, was told that order should be ready in 3-5 business days...the next day i rang the 1800 number and got the marvellous Janelle who helped expedite pick up of my order from the manufacturers depot...this was just sensational as the project was about to come to a halt as I needed this item to be able to continue on. Pricing was also better than anywhere else. I had seen some reviews stating that order timelines were stretched and that's why i got ont... read more
Brands Direct have been fantastic and I highly recommend them. Adam’s product knowledge, response to phone and emails, and customer service was exceptional.
Great service and happy with the result
We recently had an issue with matching tapware and couldn’t be happier with the support we received. From start to finish, David was responsive, proactive and genuinely helpful. He liaised directly with the supplier to have the original spouts sent out to match our existing fittings, and promptly arranged the in-wall bodies without any fuss. Nothing felt like a problem, everything was handled quickly and professionally, with clear communication the whole way through. Outstanding customer service like this makes a real differ... read more
Brands Direct Online has a 4.6 star rating with 209 reviews.
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