This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
National Interstate Insurance Company
Locations finder
A school bus, insured by National Interstate Insurance Company, hit my car while I was at a complete stop. It's been over a week and nothing has happened. I reported it to NIIC hours after the incident. I have a car that can not be driven and no rental car. Over a week is an unacceptable amount of time for an insurance company to drag their feet in this situation.
National Insurance is by far below standard. I would highly not recommend them to anyone. They will bully you to the point where you have to hire attorneys just to get them to pay for the damages caused by their insured party.
I WAS INJURED DECEMBER 17, 2017 & I've been rolled over, pushed back, ignored, etc...red tape bullcrap has delayed my treatment and recovery to no end!😣😣😣
Recommended
Hit by one of their insured a week ago. He was ticketed at the scene. They have been "investigating" for a week now. Trying to get calls answered or returned is extremely difficult. The first adjuster did nothing...the second has outright lied to me to try to get me to say it is my fault (he had a stop sign-in didn't). They continue to stall and refuse to do anything while I am having to pay for a rental because my car is not drivable. Worst insurance company ever.
Could not be more proud and honored to work at this company.
I don't know how they treat the folks that purchase insurance through them. My daughter was in an accident caused by one of their insured and its been crazy trying to talk to the adjuster assigned to her claim. When we call we have to leave messages with no return calls. Totally disappointing, been going on for a week.
Business response:
We’re very sorry your experience didn’t meet your expectations. We’d like to help, but do to that, we need to know more. Please direct message your name and phone number to us so that we can contact you to learn more about your situation.
Business response:
We're very sorry your experience didn't meet your expectations. We'd like to help, but to do that, we need to know more. Please email your name and phone number to socialmedia@natl.com so that we can contact you to learn more about your situation.