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JMW Group | Windermere Property Management
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From both sides, renters and owners, AVOID. Plumber messed up on 2nd floor toilet so it ran and leaked for 12 hours. Begged them to send someone to assess water damage and dry it out- they said it’s no big deal it’ll dry (it was literally pouring through the ceiling, the drywall below was squishy, as a homeowner it was obviously an issue that needed addressing!) Only after begging did they send a handyman (who is not a water damage remediador or anything close) with a single fan and called it good. The NIGHTMARE of getting t... read more
Christy Rice manages my rental property and does a fantastic job! Especially in screening potential renters. She is a true matchmaker. Her "stable" of handymen, plumbers etc. are FAR cheaper and more efficient than the contractors I would call, making my property more profitable and my renters very happy! The no-hassle approach she takes to small requests are truly professional and appreciated. I highly recommend this company and Christy Rice in particular.
Our rental was managed by Tricia Jacobs through this office. She worked very hard to ensure that both we and the owners of the property were happy. I always felt that she was an advocate for us, and was more than happy to work out creative solutions to problems. I would definitely want to rent in a property managed by her (and this office) again!
Tricia Jacobs had quick success in finding me a reliable tenant for my south Seattle home and if I were to lease another home she would be the person I would call.
5 star agent! Tricia Jacobs handled my high-end single family residence for 2 years while I was out of state. She found excellent tenants that treated the home as if it were their own. I couldn’t ask for more! This was a great experience and she is THE BEST property manager – worth every penny!
Spotty on getting back to you. Looks out only for her interests, not the homeowner. Is never proactive. Of she is able to utilize your commisinformation or profits so she will do less work and will be less at risk, she will be more willing to do this. What am I paying her for? I'm better off managing the property on my own.
Christy Rice is the most unprofessional and rude individual! Worked for her as a contractor and decided to stop working with her because of her arrogance and attitude was unbearable! To make matters worse she actually had a nerve to go and leave a bad review about my company and how i was harassing her office after 8pm, i am not sure in what world she lives in writing email and calling are two different things. Beware of working with this person she is not helpful nor nice and if you look on yelp she has left numerous bad re... read more
I contacted Windermere Property Management/JMW 4 years ago. Tricia Jacobs has been a top-notch property manager, accessible, & responsive. I was skeptical in the beginning however, she put my worries to rest, found excellent tenants, provided me with updates, and everything has been seamless. I highly recommend this office but most importantly Tricia Jacobs will treat your property as if it were her own.
I was researching for a property manager to help find good tenants and lease my home while I was relocating to the East Coast. A colleague who used her services for several of their investment properties referred Tricia Jacobs to me and I am glad I received this referral/recommendation because she did a great job! She understands what it takes to successfully take care of someone else’s asset, is pro-active with maintenance and this has truly been worry-free. I will use her services again, if needed and highly recommend her ... read more