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Brand Source Appliance Repair

1.8

About this business

Location details

19185 Lincoln Ave #8, Parker, CO, 80138, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
1.816 reviews
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Kelly Bare's profile image
Kelly Bare 
on Google
a year ago

So far horrible!!!!! No communication - no shows - waited for appt waited for repair person - took off work - assured me was on way - NO SHOW 

Ben P's profile image
Ben P 
on Google
2 years ago

Called 3 times on 2 days to speak with Tyson, they kept telling me they would call me back....nobody called back. They use an overseas call center and all they do there is read scripts from a book and you can barely understand them. Had to hound them to get someone on the line from the USA. Our new fridge went out (bought it from Appliance Factory Warehouse, who owns Brand Source). Called AFW and asked them what was going on, one of the employees flat out said Brand Source likes to drag things out in hopes the issue just goe... read more

Saurabh Dubey's profile image
Saurabh Dubey 
on Google
3 years ago

Waiting for a back ordered part for over 5 months. They closed my ticket and reopened it so the clock restarts on it. I will not be buying from them anymore. 

AJ Cullop's profile image
AJ Cullop 
on Google
3 years ago

I've used Brand Source to repair washer and recently dryer. Each time technician was very knowledgeable, professional, friendly - Always prompt. 

Robert Steube's profile image
Robert Steube 
on Google
4 years ago

I got a call from this center to set up a repair for my dishwasher. She kept telling me that if the repair person doesn't find anything wrong with my dishwasher that they will charge me a 95 dollar house call. I have messages from LG that said the repair is covered in full including a diagnostic fee, and that LG sends these repair numbers to service centers all the time and they should know what this means and I should not be charged anything . I called this company again, and they keep touting the same nonsense and that the... read more

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Frequently asked questions about Brand Source Appliance Repair

How is Brand Source Appliance Repair rated?

Brand Source Appliance Repair has a 1.8 star rating with 16 reviews. 

When is Brand Source Appliance Repair open?

Brand Source Appliance Repair is open now. It will close at 5:00 p.m.  

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