Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement

Suggest edits

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.6

★★

757 reviews

5★637

4★38

3★14

2★11

1★54

3 reviews have no rating

Reviews(7)

Google Reviews(750)

Sort By:

Featured

Corey C. on Birdeye

★★

2 years ago

I was sold economy brakes that were supposed to be fine but not last as long as the premium. I drove off the lot and immediately it's making a loud squeaking noise. I give the car a week hoping it would go away and didn't. When I come back to brakes plus I am told the economy brakes are not good and I need the premium brakes and am forced to pay for the extra cost of these high end brakes. When I spoke to management he said that I made the mistake of not buying the premium and i should have known I was buying a low quality product if I couldn't afford the premium. Carl was pleasant to deal with, the manager was a bit of a jerk and the fact I was sold a product that was immediately defective and they took zero blame is a load of crap. I will never do business with this lowly establishment again and I suggest you don't either.

Brooke Mickelson on Facebook

3 years ago

This location & these guys have done so much work to my Tahoe. My family & definitely me truly appreciate the hard & honest work they've done! Highly recommended!

Jermaine Henley on Facebook

4 years ago

Awesome 👏🏾 In customer service and great job guys

Featured content

How to Solicit Reviews on Facebook and Google

How to write a review on Google

William H. on Insider Pages

★★

9 years ago

customer service John and Dean provide excellent customer service and good prices on service. I have been going to brakes plus on union hills for over two years and with the way john and dean cares about their customers i will keep going back. Brakes Plus should be very happy that they have mangers like them. Keep up the good work

Mike S. on Insider Pages

★★

10 years ago

Mike S. GEOFF AND CREW PROVIDE EXCELLENT CUSTOMER SERVICE. I''ve never have had an issues when Geoff has been in charge of this location.

AZpissed on Citysearch

12 years ago

What a Brakes Plus Employee thinks about customers – This is what a service manager said about customers on a recent forum. All I have to say is every one that is B****ing either has buyers remorse, or have been fired or just didn't listen to what the person had said when they were talking to the managers. To this I say grow up look at all the other repair facilities on this web site and look at how many complaints they have you cant please every one cause if you did then what would people b**** about or there wouldn't be this web site. the main thing is any where you go people are trying to up sell you things a $79.00 brake job will do but do you want brakes that make noise. that is why there is a good, better, and best option on every thing. put it to you like this coupons are made to get you in the store where ever you go how many times do you go into the store and buy just what you need not always you also get stuff you want or for a couple bucks more do you want to make that a meal. why would you by name brand vs store brand same package, same ingredients, just different labels. so you know what *** my off *** people if you don't have it don't buy it, or sleep on it and if you find a better deal let them know most businesses will meat or beat it cause they want your business. Comments (1) 1. Written by AZpissed, on 19-11-2010 20:32 AND THAT CAME FROM A BRAKES PLUS EMPLOYEE!!!! Folks that's what you have to contend with GOOD LUCK!!!!!!!!

mrs johnson on Dex Knows

★★

12 years ago

horrible business was in brakes plus off union hills and 35th ave today. horrible customer service!!! never go there again! im taking my brakework elsewhere. dirty, lazy, slow dummies. no professionalism. and for older men they shouldve had better ethics in a time of no jobs!

Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.

GET MORE REVIEWS BOOK A TIME