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Brad's Specialized Service

4.2

About this business

Location details

1566 W 2nd Ave, Eugene, OR, 97402, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.2138 reviews
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Crissy R.'s profile image
Crissy R. 
7 years ago

Brads fixed what Lexus couldn't. Lexus had charged over a thousand dollars each time I took the vehicle in. I spent over five thousand on it there before they told me there was no point to working on it because it's a 90's model and I should just buy a new one. Defeated, I took my car to Brads to get a final diagnoses of what was causing the clunking and deceased power on acceleration. They drove it around, and brought it back. A few hours later they said I was missing bolts on one side my engine /tranny mount forcing it to ... read more

Jesse L.'s profile image
Jesse L. 
10 years ago

I took my truck in there to track down a grinding noise that I could not figure out. Ron first told me it was a bad wheel bearing, so I told him to replace both front wheel bearings for 400. That did not fix the problem. I brought it back in and they went through all kinds of stuff. Ron told me the transmission was bad and the clutch was going out so I trusted him and told him to go ahead and fix it. They rebuilt the transmission and got a new clutch. The noise was still there. Long story short, I spent 3 thousand dollars wi... read more

Amanda P.'s profile image
Amanda P. 
11 years ago

I will not recommend this automotive shop to anyone. I took our truck in for a alignment which they said it would take about a 1/2 hour my appointment was at 2pm and at 2:50pm I ask how much longer as I had to start work at 4pm. They told me about 45 more mins so I asked if I could pay now to save time after work was completed and I paid. I explained to them how I was going to be late for work. At 4pm a different guy told me they needed another 1 1/2 hours to complete the job and asked if I could leave it over night because ... read more

ger.rich.7's profile image
ger.rich.7 
13 years ago

Don't even think about going to this place, you won't get a straight answer, you will be treated rudely, you will be charged for things you shouldn't be charged for, you won't get your car back when promised. The manager (Ron) is unprofessional, sarcastic, and frankly, dishonest. Read the other reviews, there is a common theme here. 

Tammy L.'s profile image
Tammy L. 
13 years ago

I bought their coupon that included four oil changes, coolant flush, alignment and a couple other small services because I needed to get a good Mechanic. The work seems fine if you don't mind the poor customer service. They kept my car twice most of the day for oil change. The second time they would have closed on a Friday and kept it all weekend if we hadn't called and made them stay open so we could get it. I thought when they said they'd call when it was done they actually would. The owner then got smart*** when we mentio... read more

jorianna's profile image
jorianna 
14 years ago

Sometimes people are so skeptical regarding automotive repairs that when they find some place honest, they are just looking for something to complain about. I disagree with any place that serves the public that more things are going wrong UNLESS the car has been neglected for so long that the person who owns the car is just BLUFFING and wants something for nothing. Any respectable dealer, or private company does the best they can and the men who service vehicles must be schooled in the Automotive Service Industry and usually... read more

ducks0023's profile image
ducks0023 
18 years ago

The longer they had it the more things they kept telling us we needed to do to the car. We always had to call them they never called us. Poor. 

Frequently asked questions about Brad's Specialized Service

How is Brad's Specialized Service rated?

Brad's Specialized Service has a 4.2 star rating with 138 reviews. 

When is Brad's Specialized Service open?

Brad's Specialized Service is closed now. It will open tomorrow at 8:00 a.m. 

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